Track Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

How to Track

1. Check your inbox for a shipping confirmation email from VELUNELY.
2. Click the tracking link in the email, or visit the carrier's website and enter your tracking number.
3. Your tracking information may take up to 24 hours to update after your order is dispatched.

Haven't Received Your Tracking Email?

Please check your spam or junk folder. If you still cannot find it, contact us at service@velunely.com with your order number and we will assist you promptly.

Estimated Delivery Times

USA: 5–10 business days
Canada: 7–12 business days
UK & Europe: 7–15 business days
Australia: 7–15 business days
Rest of World: 10–20 business days

Contact Us

For any order enquiries, please reach out to us at service@velunely.com.