Refund policy
Refund & Return Policy
We want you to be completely satisfied with your purchase.
Return Period
You may request a return within 30 days of receiving your item.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
Non-returnable Items
Certain items cannot be returned, including:
- Used or damaged items (not caused by us)
- Custom or personalized products
Return Process
To initiate a return, please contact us at:
📧kazige666@gmail.com
We will provide return instructions after your request is approved.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return:
- Refunds will be issued to your original payment method
- Processing time: 3–7 business days
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours with photos, and we will resolve it immediately.
Thank you for shopping with us!